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Terms

Plenishly Terms of Service

The basic rules for using Plenishly: your account, subscriptions, food safety guidance, and how either side can end the agreement.

These Terms of Service ("Terms") are the agreement between you and Plenishly, Inc., a Wyoming corporation ("Plenishly," "we," "us"). They cover plenishly.com and the Plenishly app (the "Service").

By creating an account or using the Service you agree to these Terms, the Privacy Policy and the Refund Policy. If you do not agree, do not use Plenishly.

Section 17 has an arbitration agreement and a class action waiver. It affects your rights. You can opt out within 30 days.

1. What Plenishly is, and is not

Plenishly helps households plan meals, keep a pantry, manage grocery budgets and find plans from independent creators.

Plenishly is not a medical service. It is not a doctor, a registered dietitian, a licensed nutritionist or an emergency service. Nothing in Plenishly is medical advice, a diagnosis, or treatment. Talk to a qualified professional before changing your diet, especially if you are pregnant, have a medical condition, an eating disorder, or take medication.

If you or someone in your household may be having an allergic reaction or a medical emergency, call 911 or your local emergency number. Do not use Plenishly.

2. Allergies and food safety

Plenishly tries to respect the allergies and restrictions you enter. It can be wrong. Recipes, ingredient data, nutrition values, product matches and AI suggestions can be incomplete, outdated or mistaken, and manufacturers change recipes.

You are responsible for reading every label and checking every ingredient before anyone eats. Allergen and nutrition information in Plenishly is a convenience. It is not a guarantee that a food is safe.

3. Who can use it, and your account

You must be 18 or older. You must give accurate information and keep it current. One account per person. You are responsible for your password and for what happens under your account. Tell us at security@plenishly.com if you think someone else is using it.

Households

If you add people to your household, you confirm you have the right to enter their information, and for children you are their parent or legal guardian. Household members can see shared plans, lists and pantry.

4. Plans, trials and automatic renewal

Current plans and prices are on the pricing page and again at checkout before you pay. Prices are in US dollars and may not include tax.

  • Paid plans renew automatically each billing period (monthly or yearly, as you chose) at the price shown at checkout, until you cancel. We charge the payment method you gave us through Stripe
  • By starting a paid plan or a trial you authorize us to charge that payment method, including renewals
  • Free trials are for new members, once. A trial turns into a paid plan at the end of the trial unless you cancel first. We tell you the trial length, the price after it and the date of the first charge before you start
  • Cancel any time in Profile, then Subscription. Cancelling stops future charges and you keep access to the end of the period you paid for. You can cancel the same way you signed up, online, without calling anyone
  • If we raise a price, we email you at least 30 days before it applies to you. You can cancel before it takes effect
  • Where the law requires a reminder before a renewal or at the end of a trial, we send it to your account email
  • We keep a record of when and how you agreed to renew, for at least as long as the law requires
  • Refunds are covered by the Refund Policy, which is part of these Terms
  • Reduced-price Access plans are for people who qualify. You confirm you do. We may ask you to show it. If you do not qualify, we may move you to the standard price or end the plan
  • Keep is a one-time purchase for the feature or period shown at checkout

5. The creator marketplace

Creators are independent people and businesses who sell plans, content and programs through Plenishly. Plenishly provides the marketplace and takes payments. Plenishly does not create, review for medical accuracy or endorse creator content.

If you buy from a creator

  • You are buying from the creator. Plenishly processes the payment and delivers access
  • Plans are digital and delivered at once. Refunds follow the Refund Policy
  • Creator content is not medical advice. Section 1 and Section 2 apply to it
  • A creator is not our employee, agent or partner, and cannot speak for us
  • Creators must follow the Creator Terms and the Community Guidelines. Report anything that breaks them from the product page or at support

6. Your content

You keep ownership of what you put into Plenishly: meal logs, notes, photos, posts and messages.

You give us a worldwide, non-exclusive, royalty-free license to host, store, process, display and transmit it, only to run, secure and improve the Service and to carry out what you ask. If you post in a community area, you also let us and other members in that area see it.

You promise you have the rights to what you submit, and that it does not break the law or anyone's rights. We do not claim ownership of it and we do not use it to train our own models.

7. Community rules and acceptable use

Follow the Community Guidelines. You agree not to:

  • Break the law, or help someone else do it
  • Harass, threaten, impersonate or harm anyone
  • Post content that is unlawful, hateful, sexually explicit, or that promotes self-harm or disordered eating
  • Give medical advice that you are not licensed to give, or promise health results
  • Upload malware, or probe, scrape, reverse engineer or overload the Service
  • Make fake accounts, fake reviews, fake referrals or fake sales, or manipulate bonuses, rankings or metrics
  • Use Plenishly for chargeback fraud or to launder payments
  • Avoid or get around moderation, limits or security
  • We may remove content, limit features, suspend or end accounts when we reasonably think these rules are broken. We tell you why unless the law or safety stops us, and you can reply to appeal.

8. Copyright

We respond to notices of copyright infringement under the Digital Millennium Copyright Act. See plenishly.com/legal/dmca. We end the accounts of repeat infringers in appropriate circumstances.

9. Our property

Plenishly's software, design, brand and content we create belong to Plenishly, Inc. or our licensors. You may use the Service as these Terms allow and for no other purpose. Feedback you give us we may use without owing you anything.

10. Third-party services and links

Plenishly works with services we do not control: Stripe, grocery and food data providers, map providers, event platforms and others. They have their own terms. We are not responsible for them. Plenishly is not affiliated with USDA, any state benefit agency, or any grocery retailer unless we say so.

11. Notifications

You choose which notifications to get and when. Push notifications and meal reminders are for you and, if you choose, your household. You can turn them off in Profile, then Notifications, or in your device settings. We send service email you need, such as receipts and security alerts. We do not send text messages.

12. Changes to the Service

We may change, add or remove features. If we remove something you paid for in a way that matters, we will refund the unused part of that period.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT.

WE DO NOT PROMISE THAT: THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; RECIPES, NUTRITION, ALLERGEN, PRICE OR BENEFIT-BALANCE INFORMATION IS ACCURATE OR COMPLETE; A MEAL PLAN WILL MEET A MEDICAL, DIETARY OR FINANCIAL GOAL; OR CREATOR CONTENT IS ACCURATE OR RIGHT FOR YOU.

Some places do not allow some of these disclaimers. Where that is so, they apply as far as the law allows.

14. Limit of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, PLENISHLY AND ITS OWNERS, OFFICERS, EMPLOYEES AND SUPPLIERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA OR GOODWILL.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) WHAT YOU PAID PLENISHLY IN THE 12 MONTHS BEFORE THE CLAIM AND (B) $100.

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, for our gross negligence or willful misconduct, or, where the law of your state does not allow it to be limited, for death or personal injury caused by our negligence. Plenishly is not responsible for what creators or other users say or do, or for how a person reacts to food.

15. Your promise to cover certain claims

If you break these Terms or the law, or your content infringes someone's rights, and that causes a third party to bring a claim against us, you will cover our reasonable losses from that claim, as far as the law allows. This does not apply to claims caused by our own fault.

16. Ending your account

You can close your account at any time in Profile, then Privacy. We cancel your subscription first so you are not charged again.

We may suspend or end your account if you break these Terms, create risk or legal exposure for us or others, or if the law requires. We will tell you why where we can, and refund the unused part of a paid period unless the account was ended for fraud or abuse.

Sections that by their nature should survive do: for example 6, 8, 13 to 15 and 17 to 19.

17. Resolving disputes: arbitration and class action waiver

Please read this section. It affects your rights.

Talk to us first

Email legal@plenishly.com with a short description of the problem and what you want. Give us 30 days to try to fix it before you start a formal claim.

Arbitration

If we cannot settle it, you and Plenishly agree that any dispute about these Terms or the Service will be decided by binding individual arbitration under the American Arbitration Association's Consumer Arbitration Rules, not in court, except as stated below. The arbitrator applies the law and can award what a court could. The Federal Arbitration Act governs this section. Hearings can be by phone or video, or near where you live.

Fees

For claims of $25,000 or less, Plenishly pays the arbitration filing, administrative and arbitrator fees beyond what you would pay to file in court, unless the arbitrator finds your claim was brought in bad faith.

No class actions

Claims must be brought only for yourself and not as a plaintiff or member of a class, collective or representative proceeding. The arbitrator cannot combine claims. If a court finds this waiver cannot be enforced for a claim, that claim goes to court and not to arbitration.

What stays out of arbitration

  • Either of us can bring an individual claim in small-claims court if it qualifies
  • Either of us can go to court to stop infringement or misuse of intellectual property
  • A claim for public injunctive relief, where your state's law says it cannot be waived or arbitrated, is decided in court and is stayed until the arbitration of your other claims ends

Opt out

You can opt out of arbitration and the class waiver within 30 days of first accepting these Terms by emailing legal@plenishly.com with your name, your account email and the words "opt out of arbitration." Opting out does not affect anything else.

18. Governing law and courts

Wyoming law governs these Terms, except that the law of your home state applies where it gives you rights we cannot take away. Disputes that go to court, and claims we may bring against you, will be heard in the state or federal courts in Wyoming, and you and we agree to those courts, unless your state's law requires another place.

19. General

These Terms, the Privacy Policy, the Refund Policy and any other policy we link here are the whole agreement. If a part is unenforceable, the rest stays in force. If we do not enforce something right away, we have not given it up. You may not transfer your account or these Terms; we may transfer ours in a sale or merger. Electronic notices and signatures are valid. Nothing here makes either of us the other's partner, agent or employee. We are not liable for delays caused by events outside our control.

We will tell you by email and in the app at least 30 days before a material change to these Terms takes effect. If you keep using Plenishly after that date you accept the change. If you do not accept it, you can cancel and stop using Plenishly before it takes effect.

20. Contact

Plenishly, Inc., Wyoming, USA

legal@plenishly.com

Support: plenishly.com/support

Last updated: October 4, 2026